Membership Rules and Terms of Service
- Members MUST attend events they reserve tickets to. If a member does not, their membership will be cancelled. Members are only to reserve tickets to events they are certain they will be able to attend.
- Members may attend one event per day.
- All ticketing is available on a first come, first serve basis.
- Members MUST select the total number of tickets they would like to an event. Members are NOT automatically given a certain number of tickets to an event based upon their membership level. Members are only to reserve the total number of tickets they intend to use. If the ticket quantity drop-down box on the event's registration form only lists the number "1" then it is the last ticket available to the event. All ticketing is subject to event availability.
- Members cannot publicly post the names of shows, events, businesses, venues or attractions offered through Plug In Vegas. This includes social media, review sites, websites, public places, and any other public forum. Any member found violating this Membership Rule will be removed as a member immediately, and they will be held legally liable for any damages caused to Plug In Vegas and/or its Venue Partners.
- Only the Plug In Vegas member whose name is listed on the account may pick-up event tickets. The member MUST be a Las Vegas area resident with a valid 21+, Nevada-issued photo I.D. card in order to pick-up event tickets. Members MUST attend events they reserve tickets to. If a member does not, their membership will be cancelled.
- All attendees on a reservation MUST be present at the time of event check-in. Tickets will not be issued to the member if all attendees on the reservation are not present.
- Members are responsible for reviewing and following all event communications and instructions. Each time a member registers for an event, they will receive an emailed Reservation Confirmation to the email address associated with their user account. The emailed Reservation Confirmation contains all event details including but not limited to: total number of event tickets reserved, event address, ticket pick-up instructions and ticket pick-up location. Members MUST follow all instructions contained within their Reservation Confirmation email message. The member is responsible for setting up their user account with a valid, working email address.
- Do NOT contact the show or venue directly for anything. Plug In Vegas is your point of contact for all shows and events.
- One membership per household. Any account(s) in violation of this Membership Rule will be cancelled immediately and any pending reservation(s) will not be honored.
- Members will conduct themselves in a professional manner and follow all rules, dress codes, and directions laid out by the venue. Each venue's management team reserves all rights, including but not limited to: Searching all personal items and bags prior to event entry, Prohibiting items that are allowed within the venue, Requesting / removing a member from an event, etc.
- Members and their event attendees are to follow all Plug In Vegas Membership Rules and Terms of Service at all times. Members, including any former member, will be bound to adhering to these Membership Rules and Terms of Service. Any member, or former member, found violating these Membership Rules and Terms of Service will be removed as a member immediately, and they will be held legally liable for any damages caused to Plug In Vegas and/or its Venue Partners.
- Members must arrive for events on time. Late arrival to an event check-in / ticket pick-up is treated the same as a no show, your membership will be cancelled.
- All ticketing, admission, and seating (if seating is applicable to the event) is at the full discretion of the venue. Venues will do their best to ensure each member's reservation is seated together, however this is not a guarantee.
- Lineups and talent are subject to change through the venue without prior notice.
- Management has the right to limit the number of tickets a member may reserve to an event or the number of times a member may attend a particular event in a designated period of time. Members are limited to (1) alcohol-themed event reservation every month or 30-day rolling period.
- All tickets are considered complimentary and carry no cash value. Members are not to sell their event tickets, or give them away to a third party. Any member found violating this Membership Rule will be removed as a member immediately, and they will be held legally liable for any damages caused to Plug In Vegas and/or its Venue Partners.
- A month is defined as 30 days. The 3-month subscription fee will automatically renew and bill the member every 3-month rolling period from the date of account registration. The 12-month subscription fee will automatically renew and bill the member every 12-month rolling period from the date of account registration.
- Plug In Vegas and it's Venue Partners are not liable for anything that happens while members attend events. Members and their event attendees assume all responsibilities for any risk of bodily harm or loss of property sustained while attending any event, and they waive all rights to lay claim for damages resulting from any cause whatsoever either before, during, or after any event.
- Refund Policy: Due to the nature of our business, Plug In Vegas does not offer refunds on our services (partial or full) for any reason -- Regardless of when the member registered for an account, or the frequency in which the account was or was not utilized by the member. If a member decides to no longer utilize our subscription service, the member is solely responsible for cancelling their subscription within their user account. Members may cancel their subscription at any time right from within their user account under the 'My Subscription' tab. When a member cancels their subscription they will not receive any future charges. The member takes full responsibility if they fail to cancel their subscription prior to their account's auto-renewal term date.
- Plug In Vegas reserves the right to change these membership rules at any time without prior notice.
