Membership Rules and Terms of Service
- Members MUST attend events they reserve tickets to. If a member does not, their membership will be cancelled. Members are only to reserve tickets to events they are certain they will be able to attend. Plug In Vegas does not accept reservation cancellations. If a member reserves tickets to an event, they will be required to attend the event, no exceptions.
- Members may attend one event per day.
- All ticketing is available on a first come, first serve basis.
- Members MUST select the total number of tickets they would like to an event. Members are NOT automatically given a certain number of tickets to an event based upon their membership level. Members are only to reserve the total number of tickets they intend to use. If the ticket quantity drop-down box on the event's registration form only lists the number "1" then it is the last ticket available to the event. All ticketing is subject to event availability.
- Members cannot publicly post or talk about the names of shows, events, businesses, venues or attractions offered through Plug In Vegas. This includes social media, review sites, websites, public places, and any other public forum. Any member found violating this Membership Rule will be removed as a member immediately, and they will be held legally liable for any damages caused to Plug In Vegas and/or its Venue Partners.
- Only the Plug In Vegas member whose name is listed on the account may pick-up event tickets. The member MUST be a Las Vegas area resident with a valid 21+, Nevada-issued photo I.D. card in order to pick-up event tickets. Members MUST attend events they reserve tickets to. If a member does not, their membership will be cancelled.
- All attendees on a reservation MUST be present at the time of event check-in. Tickets will not be issued to the member if all attendees on the reservation are not present.
- Members are responsible for reviewing and following all event communications and instructions. Each time a member registers for an event, they will receive an emailed Reservation Confirmation to the email address associated with their user account. The emailed Reservation Confirmation contains all event details including but not limited to: event date, time, total number of tickets reserved, event address, ticket pick-up instructions and ticket pick-up location. Members MUST follow all instructions contained within their Reservation Confirmation email message. The member is responsible for setting up their user account with a valid, working email address.
- Members are NOT to contact the show or venue directly for anything. Plug In Vegas is your point of contact for all shows and events.
- One membership per household. Any account(s) in violation of this Membership Rule will be cancelled immediately and any pending reservation(s) will not be honored.
- Members will conduct themselves in a professional manner and follow all rules, dress codes, and directions laid out by the venue. Each venue's management team reserves all rights, including but not limited to: Searching all personal items and bags prior to event entry, Prohibiting items that are allowed within the venue, Requesting / removing a member from an event, etc.
- Members and their event attendees are to follow all Plug In Vegas Membership Rules and Terms of Service at all times. Members, including any former member, will be bound to adhering to these Membership Rules and Terms of Service. Any member, or former member, found violating these Membership Rules and Terms of Service will be removed as a member immediately, and they will be held legally liable for any damages caused to Plug In Vegas and/or its Venue Partners.
- Members must arrive for events on time. Late arrival to an event check-in / ticket pick-up is treated the same as a no show, your membership will be cancelled.
- All ticketing, admission, and seating (if seating is applicable to the event) is at the full discretion of the venue. Venues will do their best to ensure each member's reservation is seated together, however this is not a guarantee.
- Members must abide by all age restrictions as stated in the Plug In Vegas event description. If an event is listed as "All Ages" members may use their best judgement based upon the content of the event. Events with specific age restrictions listed require all attendees to meet the specified age restriction in order to attend the event. Age restrictions are not a suggestion, they are a requirement.
- Lineups, talent and event availability is subject to change through the venue without prior notice. Additionally, each venue reserves all rights, including the ability to remove an event in advance, remove an event same-day, and/or removal of an event last minute without providing prior notice. Each venue reserves the right to refuse service to any patron if they deem it a necessary action.
- Members MUST attend events they reserve tickets to, reservations are not transferable. When a member already has a reservation for a specific event date, they cannot "switch" to a different event if they should change their mind, or if they see another event become available which they would rather attend.
- Management has the right to limit the number of tickets a member may reserve to an event or the number of times a member may attend a particular event in a designated period of time. Members are limited to (1) alcohol-themed event reservation every month or 30-day rolling period.
- All tickets are considered complimentary and carry no cash value. Members are not to sell their event tickets, or give them away to a third party. Any member found violating this Membership Rule will be removed as a member immediately, and they will be held legally liable for any damages caused to Plug In Vegas and/or its Venue Partners.
- Plug In Vegas is a monthly subscription based service. A month is defined as 30 days. The monthly subscription fee will automatically renew every 30 day rolling period from the date of account registration.
- Plug In Vegas and it's Venue Partners are not liable for anything that happens while members attend events. Members and their event attendees assume all responsibilities for any risk of bodily harm or loss of property sustained while attending any event, and they waive all rights to lay claim for damages resulting from any cause whatsoever either before, during, or after any event.
- Refund and Membership Cancellation Policy: Due to the nature of our business, Plug In Vegas does not offer refunds on our services (partial or full) for any reason -- Regardless of when the member registered for an account, or the frequency in which the account was, or was not, utilized by the member. If a member decides to no longer utilize our subscription service, then the member is solely responsible for cancelling their monthly subscription service within their user account. Plug In Vegas does not offer credits, discounts, or reimbursements of any kind due to a member having not utilized their membership, the extent to which each member used or did not use their account is the sole responsibility of the member. Plug In Vegas does not cancel subscriptions on behalf of member requests, the member is solely responsible for logging into their user account and cancelling their monthly subscription. Members may cancel their monthly subscription at any time right from within their user account under the 'My Subscription' tab. When a member successfully cancels their monthly subscription within their user account they will not receive any future charges past their current paid term. The member takes full responsibility if they fail to cancel their monthly subscription. The member takes full responsibility if they fail to cancel their monthly subscription prior to their account's auto-renewal term date. Please note: If your monthly invoice is already processing from your payment method, cancelling your membership account will not stop the already in-process transaction.
- Plug In Vegas reserves the right to refuse service to any person(s) for any reason. This includes, but is not limited to, any person(s) whose membership rights were revoked by Plug In Vegas due to violating any of these Membership Rules and Terms of Service. Members who have had their membership privileges revoked (account cancelled) will be banned from future service and membership. Plug In Vegas reserves to right to refuse service to any person(s) whose actions have been deemed by Plug In Vegas to be offensive, inappropriate, or threatening towards Plug In Vegas and/or it's affiliates. Some of these actions may result in Plug In Vegas and/or it's affiliates seeking legal resolution against such person(s).
- Plug In Vegas reserves the right to change these Membership Rules and Terms of Service at any time without prior notice.
